As the world struggles with the COVID-19 pandemic, one of the primary tools being used to combat the virus is isolation. Whatever the term – isolation, social distancing from others, stay at home or shelter in place – the net effect is to confine large swaths of the population to their homes.
Many companies are closed with employees working from home, and this is driving new awareness of, and driving home the impact, of the digital divide. A large percentage of those who are fortunate enough to be able to work from home are realizing they do not have the speed or Internet access required to be able to host webinars, run video conferences, or share large hundred MB files without waiting 30 minutes for them to upload. This capacity crunch is further exacerbated when schools close and children are using remote learning to keep up with lessons, watch YouTube or surf the social media at the same time parents are working. And, finally, when evening approaches and family members tune in to their favourite video content servers such as Netflix or Amazon Prime, the connection is being stressed like never before.
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